Legal
Privacy Policy
This policy explains how TalkPage handles information when you visit our website, create an account, use an AI sales agent, or connect TalkPage to a commerce platform.
Last updated: August 25, 2026
1. Scope and roles
This policy applies to talkpage.ai, TalkPage account experiences, and the TalkPage AI sales-agent and integration services. When an organization uses TalkPage on a customer-facing website, that organization generally determines why visitor and customer information is collected. In that context, TalkPage processes information to provide the service on that organization’s behalf.
2. Information we may process
| Category | Examples | Why it is used |
|---|---|---|
| Account and workspace information | Name, email address, organization details, workspace settings, and account authentication information. | To create and secure accounts, administer workspaces, and provide support. |
| Connected-site and integration data | Website origin, configuration data, connection metadata, and authenticated product information synchronized from WordPress, WooCommerce, or other enabled integrations. | To connect a site, render the TalkPage experience, and make configured product information available to the AI sales agent. |
| Visitor and usage information | IP address, browser and device information, page URL, referral context, interaction events, and service logs. | To deliver the experience, diagnose issues, prevent abuse, and understand service performance. |
| Conversation and inquiry information | Messages, questions, responses, contact details, and other information voluntarily submitted through a TalkPage experience. | To answer requests, create or notify the connected business about inquiries, and improve the requested service workflow. |
| Support communications | Messages and files sent to our support channels. | To respond to requests, investigate incidents, and maintain service records. |
3. How we use information
We use information to operate and maintain TalkPage; authenticate users and connected sites; deliver AI-assisted conversations and dynamic content presentation; synchronize enabled product data; notify users or connected businesses about inquiries; provide customer support; enforce our terms; and protect the security and integrity of the service.
4. AI conversations and connected websites
When TalkPage is enabled by a website owner, the AI sales agent may receive the visitor’s conversation, the page they are viewing, configured business information, and relevant product information. Do not submit sensitive personal information unless it is necessary for the request. Businesses deploying TalkPage must ensure they have an appropriate privacy notice and a lawful basis for the collection and processing of visitor information.
5. Integrations and third parties
TalkPage can connect with services selected by a customer, including WordPress, WooCommerce, Shopify, and the TalkPage digital-human delivery service hosted at app.ieasysell.com. We also use Microsoft Clarity to understand aggregated website usage and interaction patterns. An integration or analytics provider may process the information needed to deliver the selected service. Each third-party platform operates under its own terms and privacy policy.
6. Sharing and disclosure
We may share information with service providers that help us host, operate, secure, support, or deliver TalkPage; with the organization that deployed the TalkPage experience; when required by law; or when necessary to protect the rights, safety, and security of TalkPage, our users, or others. We do not sell personal information.
7. Retention
We retain information for as long as reasonably necessary to provide the service, meet legal or accounting requirements, resolve disputes, and enforce agreements. Retention may vary based on the type of information, the connected customer’s configuration, and applicable law.
8. Your choices and rights
Depending on where you live, you may have rights to request access, correction, deletion, restriction, objection, or portability of personal information. If your information was collected through a customer’s website, please contact that business first. You may also contact us using the details below. We may need to verify your request before responding.
9. International processing
TalkPage and its service providers may process information in countries other than the country where it was collected. Where required, we use appropriate safeguards for cross-border processing.
10. Changes and contact
We may update this policy when our services, legal requirements, or data practices change. The current version will be posted on this page. For privacy questions or requests, email yutao@zhanlv.vip.